Returns and Exchanges

Daisy Lily is confident that you will love your items that you purchase from us, but because your items are made especially for you, we are not able to accept returns or exchanges at this time. This does not apply if you were sent the wrong design, color or size at the fault of Daisy Lily. Please be sure you order the correct size. For apparel, please refer to the size chart on each product page. If you are unsure of the size, it is best to compare sizing to existing tees or sweatshirts that you own.

Our Phone and Airpod Cases:

Our phone and Airpod cases are covered by a LIFETIME WARRANTY. Yes, lifetime! That means if your case breaks or fades, Daisy Lily will replace it. It will be replaced with the same design and model. Normal scratches or wear and tear are not covered, and we will not accept returns from forced damage.

Photos & approval from our production team will be required. Our production team does take images of all cases sent out prior to shipping.

Please contact our support team if you have any questions. 🙂